Terms of Service

Last updated: 17 March 2025

1. Introduction and identity of the trader

These Terms of Service (“Terms”) govern your use of the website shryxellsvryxell.world (the “Website”) and any orders you place through it. The Website is operated by:

Shryxellsvryxell
De Ruijterkade 24a
1012 AA Amsterdam
Netherlands

Email: touch@shryxellsvryxell.world
Phone: +31202357822

By accessing or using the Website, or by placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website or place orders.

2. Definitions

In these Terms: “we”, “us”, “our” means Shryxellsvryxell; “you”, “your” means the visitor or customer; “Product(s)” means the goods (including Eneravon and any other products) offered on the Website; “Order” means your request to purchase Products submitted via the Website; “Contract” means the contract between you and us for the supply of Products, formed as set out below.

3. Use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website in any way that violates applicable laws, infringes the rights of others, or could harm, disable, or overburden the Website or our systems. You must not attempt to gain unauthorised access to any part of the Website, our systems, or other users’ data. We may suspend or terminate your access to the Website if we reasonably believe you have breached these Terms.

4. Products and information

The Products offered on the Website are food supplements (e.g. Eneravon). Product descriptions, images, and specifications are provided in good faith but we do not warrant that descriptions, imagery, or other content are error-free or complete. We reserve the right to correct errors and to modify or discontinue Products (including prices) without prior notice, subject to your statutory rights in respect of orders already placed. Prices are in euros (€) and include VAT where applicable. Shipping costs (if any) will be indicated before you confirm your order.

5. Orders and formation of the contract

When you submit an order via the Website, you are making an offer to purchase the selected Products on these Terms. We will send you an order confirmation (e.g. by email) once we have received your order. A contract between you and us is formed when we send that confirmation, or when we expressly accept your order (e.g. by dispatching the Products). We are not obliged to accept every order; we may refuse or cancel an order (e.g. in case of error, suspected fraud, or unavailability). If we cancel an order after payment has been taken, we will refund you in accordance with applicable law.

6. Price, payment and delivery

Prices are as displayed on the Website at the time you place your order, unless an obvious error occurred. We will inform you of the total price (including any shipping) before you confirm the order. Payment is due as indicated (e.g. in advance or on delivery, depending on the payment method). We will deliver the Products to the address you provide, within the timeframe communicated to you (e.g. 2–5 business days after dispatch). Risk and title pass to you upon delivery. If delivery fails due to your fault (e.g. wrong address, refusal), you may be liable for any redelivery or restocking costs as permitted by law.

7. Right of withdrawal (consumers in the EU/EEA)

If you are a consumer in the European Union or the European Economic Area, you have a legal right to withdraw from the contract within 14 days without giving a reason. The withdrawal period expires 14 days after the day on which you (or a third party indicated by you) take physical possession of the goods. To exercise the right of withdrawal, you must inform us of your decision by a clear statement (e.g. by email or post). You may use the model withdrawal form available from the European Commission or simply state that you wish to withdraw. We will communicate to you an acknowledgement of receipt. For details on how to return the goods and any refunds, please see our Return Policy.

8. Warranty and liability

We supply Products in accordance with the contract and with the standards required by applicable law. Your statutory rights (including legal warranty) are not affected. We are liable for direct damage caused by our breach of contract or by our fault, subject to the limits permitted by law. We are not liable for indirect loss, loss of profit, or consequential damage except where we have acted with intent or gross negligence, or where liability cannot be excluded under mandatory law. Our total liability in connection with any order or use of the Website is limited to the amount you paid for the relevant Products, except where a higher amount is required by law.

9. Intellectual property

All content on the Website (texts, graphics, logos, images, layout, and software) is owned by us or our licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or use such content for commercial purposes without our prior written consent. You may view and print a reasonable number of pages for personal, non-commercial use.

10. Personal data and cookies

Your personal data is processed in accordance with our Privacy Policy. Our use of cookies is described in our Cookie Policy. By using the Website and placing orders, you acknowledge that you have read and understood those policies.

11. Links to other websites

The Website may contain links to third-party websites. We do not control and are not responsible for the content or practices of those sites. Linking does not imply endorsement. Use of third-party sites is at your own risk and subject to their terms and policies.

12. Applicable law and disputes

These Terms are governed by the laws of the Netherlands. If you are a consumer, you also benefit from any mandatory consumer protection rules of your country of residence. Any dispute arising from or in connection with these Terms or the Contract shall be submitted to the competent courts of the Netherlands, unless mandatory law requires otherwise (e.g. for consumers resident in another EU Member State).

13. Changes to the Terms

We may amend these Terms from time to time. The “Last updated” date at the top indicates when they were last revised. Changes apply to use of the Website and to new orders placed after the change is published. We encourage you to review this page before placing an order. If you do not agree to the updated Terms, you should discontinue use of the Website.

14. Contact

For questions about these Terms, your order, or the Website, please contact us at the address, email, or phone number given in section 1.